24/7 Emergency Service · Lewisville, TX
Water Damage Restoration in Lewisville, TX
Our crews handle water damage restoration in Lewisville, TX around the clock, from Old Town to Castle Hills. Call, and a live dispatcher sends an IICRC-certified team to extract water, dry the structure, and document everything for your insurance claim.
- Crew on site in about 60 minutes
- IICRC-certified techs
- Insurance claim help
- Free estimates
Water damage restoration Lewisville TX: the short answer
Stop the water at the shutoff valve, turn off power to wet rooms if it is safe, and call (940) 274-9880. We aim to have a crew at your door in about 60 minutes in most of Lewisville.
On site we find where the water went with moisture meters and a thermal camera, pull out standing water, and set up air movers and LGR dehumidifiers. Most homes dry in 3 to 5 days. We log readings every day so your adjuster sees proof, not guesses.
Lewisville sits on the south shore of Lewisville Lake, about 20 miles down I-35E from our Denton base. That short drive is why we can reach most addresses here faster than crews coming up from Dallas.
Local risk
Why water damage happens in Lewisville specifically
A lake city with a lot of 1980s and 1990s housing has its own failure pattern.
Housing that is now 25 to 45 years old
Census data puts the median home here at 1997, and about 43% of housing went up between 1980 and 1999. Supply lines, water heaters, and shower pans from that era are reaching the end of their service life, which makes them common failure points.
Lake humidity slows drying
The city sits at the south end of a 29,592 acre reservoir. Summer air near the shoreline holds a lot of moisture, so wet drywall left alone grows mold fast. We size dehumidifiers for that load instead of relying on fans alone.
Creeks and the Elm Fork
The Elm Fork of the Trinity River runs below Lewisville Dam, and Timber Creek and Prairie Creek cross the city. Heavy spring rain turns these low areas into flash flood spots, and street runoff can push into garages and slab homes.
Freezes, hail, and clay
During Winter Storm Uri, Lewisville issued a boil water notice on February 18, 2021 after pressure fell below 20 PSI. Freeze cracks, spring hail, and shifting clay soil under slabs are all part of the local picture.
Lewisville at a glance
Local facts that shape a restoration job
Neighborhoods and nearby areas
Lewisville by area, and the towns next door
Different parts of town fail in different ways. Here is what to watch for.
● Old Town and central Lewisville
Denton County · 75057
The oldest housing in the city sits around Main Street and the historic downtown. Homes here can have galvanized or aging copper lines and cast iron drains. Leaks in older houses can hide under floors for weeks.
● North and west Lewisville
Denton County · 75067, 75077
Mostly 1980s and 1990s subdivisions near the lake and toward Highland Village. Original water heaters, washer boxes, and roof decking are common failure points. Lake humidity is a factor for homes close to the shoreline.
● Castle Hills
Denton County · 75056
A master-planned community the city finished annexing in November 2021, adding about 18,000 residents. Many newer builds use PEX lines and water heaters in the attic, which puts ceilings at risk when a pan overflows. HOA rules may apply to exterior work.
Nearby cities we also serve
Our crews move between Lewisville and its neighbors all day. See local pages for Flower Mound to the west, Carrollton and Coppell to the south, Lake Dallas up I-35E, and Little Elm across the lake. We also take calls from Highland Village homeowners on the west edge of town.
Services
Restoration services in Lewisville
Each service below has its own Lewisville page with local details, timelines, and FAQs.
Housing age
What your home’s build year tells us
Knowing when a house was built helps us guess where water hides before we open a wall.
| Built | Share of Lewisville housing | Common plumbing | What we check first |
|---|---|---|---|
| Before 1980 | About 14% | Galvanized steel, copper, cast iron drains | Corroded fittings, drain line leaks under slab or crawlspace |
| 1980 to 1999 | About 43% | Copper, CPVC, some polybutylene | Water heaters, toilet and sink supply lines, shower pans |
| 2000 to 2009 | About 20% | CPVC and early PEX | Washer hoses, ice maker lines, AC condensate pans |
| 2010 and later | About 23% | PEX, attic or garage water heaters | Attic heater pans, fittings, roof and window flashing |
Shares are rounded from American Community Survey housing data for Lewisville. Your home may differ, especially after a remodel.
Our process
How we restore a water-damaged Lewisville property
Dispatch and stop the source
A live dispatcher takes your call and walks you to the shutoff. The crew arrives with extractors and drying gear on the truck.
Inspect and map moisture
We test walls, floors, and cabinets with meters and thermal imaging, then classify the water as Category 1, 2, or 3.
Extract and remove
Truck-mount and portable extractors pull standing water. Soaked pad, baseboards, and drywall below the wet line come out when they cannot be saved.
Dry and monitor
Air movers and LGR dehumidifiers run while we record humidity and moisture levels daily until materials reach dry standard.
Repair and rebuild
We replace drywall, paint, trim, and flooring, so you are not hunting for a second contractor.
24/7 Emergency Line
Water on the floor in Lewisville right now?
Call (940) 274-9880. A live dispatcher answers 24/7 and a crew heads your way.
Apartments, duplexes, and rentals
Renters and landlords in Lewisville
More than half of Lewisville homes are renter-occupied, and about 3 in 10 units sit in buildings with 10 or more apartments. That changes how a water loss plays out.
- Tenants: tell your landlord or property manager in writing right away. Your renters policy usually covers your belongings, not the building.
- Landlords: the owner’s policy usually covers the structure. We can work for you or your manager and share photos and drying logs.
- Stacked units: a leak upstairs often reaches two or three units below. We check ceilings and walls in neighboring units before we call a job dry.
- Property managers: we can set up one contact for all affected units and send daily updates.
The lake, the dam, and flood insurance
Lewisville Lake is a U.S. Army Corps of Engineers reservoir built for flood control and water supply. The dam behind it runs more than 6 miles. Water tops the spillway at 532 feet, and that last happened in June 2015 after a May that dropped almost 17 inches of rain.
Most Lewisville homes are nowhere near the shoreline. Still, creek-side streets and low spots along the Elm Fork can take on water when storms stall over the area. Standard homeowners policies do not cover rising floodwater. That takes a separate NFIP or private flood policy. You can check your address on the FEMA Flood Map Service Center.
If your home took on outside water, see our Lewisville flood water restoration page for what to do in the first 24 hours.
Insurance
Filing a water damage claim in Lewisville
Coverage depends on your policy. A standard HO-3 policy usually covers sudden and accidental water, like a split supply line or a burst pipe. It usually does not cover slow leaks, rising floodwater, or sewer backup unless you added that endorsement.
- Photos first. Shoot the water, the source, and damaged items before cleanup starts.
- Call your carrier. Get a claim number and ask about your deductible.
- Let us document. We provide moisture maps, daily drying logs, and an itemized estimate adjusters recognize.
- Meet the adjuster together. We can be there to walk through the damage and answer questions.
We work with all insurance carriers and can work directly with your insurance company. For a rough idea before you call, try our insurance claim coverage estimator or the water damage cost calculator.
When a leak needs a city permit
Drying and cleanup do not need a permit. Some repairs that follow might, such as replacing a water heater, moving plumbing, or rebuilding a large section of wall. Lewisville Building Services handles permits and inspections. We will tell you when a repair on your job likely needs one, and your plumber or our rebuild team can pull it.
Want to learn more before you call? Our guides on common causes of water damage in North Texas and winter pipe bursts apply to Lewisville homes too.
FAQ
Lewisville water damage questions
How fast can you get to my home in Lewisville?
We aim to have a crew on site in about 60 minutes for most Lewisville addresses. Traffic on I-35E and SH 121 can add time at rush hour, and the dispatcher will give you a realistic window when you call.
Do you cover Castle Hills and all Lewisville ZIP codes?
Yes. We work in 75057, 75067, 75077, and 75056 in Castle Hills, plus the neighboring towns of Flower Mound, Highland Village, Carrollton, and Coppell.
Does living near Lewisville Lake make water damage worse?
It can slow drying. Lakeside summer air holds more moisture, so we run more dehumidification and check readings every day. The lake itself rarely floods homes, but nearby creeks can after heavy rain.
I rent my apartment. Who pays for the restoration?
Usually the property owner’s insurance covers the building, and your renters policy covers your belongings. Report the leak to your landlord in writing, take photos, and keep receipts for anything you had to replace.
How long does water damage restoration take?
Drying usually takes 3 to 5 days. Repairs can add a few days to a few weeks, depending on how much drywall, flooring, or cabinetry has to be replaced.
Will homeowners insurance pay for my water damage?
It depends on your policy and the cause. Sudden and accidental leaks are often covered. Rising floodwater, long-term leaks, and sewer backup without an endorsement often are not. We help you document the loss either way.
Do older Old Town homes need a different approach?
Often, yes. Older homes may have pier and beam floors, cast iron drains, or plaster walls. We check crawlspaces and use different drying setups so we do not miss moisture under the floor.
Can you start today and handle the repairs too?
Yes. Our line is answered 24/7, and the same team that dries your home can handle the rebuild, from drywall and paint to flooring.