Privacy Policy

Who we are

This website, waterdamagerestorationdentontx.com, is operated under the name Water Damage Restoration Denton TX. It helps property owners in Denton County, Texas and nearby areas get water damage, fire, storm, and mold restoration help. When this policy says “we” or “us,” it means the operator of this website.

Information we collect

We only collect information you choose to give us, plus basic technical data that most websites collect.

• Contact and estimate forms: your name, phone number, email address, property address or city, and the details you type about the damage.
• Phone calls: your phone number and what you tell the person who answers.
• Technical data: your IP address, browser type, device type, pages visited, and how you reached the site. This is collected through cookies and analytics tools.

How we use your information

• To respond to your call, form, or email and arrange an inspection or estimate.
• To send your request to a restoration professional who can help (see the next section).
• To follow up about your request.
• To understand how people use the site and improve it.

We do not use your information to send unrelated marketing, and we do not add you to mailing lists without asking.

Who may receive your request

Calls and requests may be answered by or connected to independent, locally operating restoration contractors. These contractors perform the inspection and the work. When you submit a form or call, you agree that we may share the details you provide with the contractor who handles your job, so they can contact you and help. That contractor is responsible for its own handling of your information.

We do not sell your personal data

We do not sell, rent, or trade your personal information. We only share it as described above, with service providers that help run this website (such as hosting, form delivery, and analytics), or when the law requires it.

Cookies and analytics

This site uses cookies and similar tools to keep the site working and to measure traffic, for example which pages are visited and how people find us. Analytics providers such as Google may process this data under their own privacy policies. You can block or delete cookies in your browser settings. The site will still work, though some features may not.

How long we keep information

We keep form and call details only as long as needed to handle your request, keep business records, and meet legal obligations. Then we delete it or remove the parts that identify you.

Security

We use reasonable measures, such as encrypted connections, to protect information sent through this site. No website or email system is perfectly secure, so please do not send sensitive details like bank or card numbers through the form.

Children

This site is meant for adults dealing with property damage. We do not knowingly collect information from children under 13.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, subject to any records we must keep by law. Email us and we will respond within a reasonable time.

Changes and contact

We may update this policy from time to time. The date at the top shows the latest version. Questions? Email info@waterdamagerestorationdentontx.com or call (940) 274-9880. See also our contact page.